Member Analytics and Engagement Intern

Are you interested in making a world of difference in cancer care? Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality, equitable patient care. Internship Overview: ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, commits to quality, and values inclusion. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. This is an Alexandria, VA based internship. To learn what it’s like to work at ASCO, click here. Who we are looking for: ASCO’s Member Services department is seeking a highly-motivated intern to join the Membership Development team. The intern will analyze member engagement data and develop reports, presentations, and general summaries to assist the delivery of value to members; develop tactics to increase member usage and engagement on the myConnection platform; and support the development of a membership communications plan.Internship activities include:  * Learning about ASCO members and customer audiences to understand their professional needs and how ASCO delivers value through membership in the organization.   * Researching how members engage with programs, products, and services, and develop reporting and analysis to showcase their findings.   * Assisting with the administration of member engagement programs such as our online professional networking platform and myConnection; and investigate potential membership benefit programs  * Developing a communications plan to Fellow of ASCO (FASCO) point earners to showcase the two milestones’ members reach at 25 and 50 points  * Providing general support to the membership team    Required qualifications:  * Currently enrolled in an undergraduate BA/BS degree program, or graduate program, or recently graduated from a 4-year degree program. Candidates must be at least a junior or entering their junior year of college at the start of the internship.  * An interest in conducting analysis   * Proficiency working with data in Microsoft excel  * Ability to craft a narrative and generate reports and/or presentations about the data to help us understand member engagement  * Experience conducting light environmental scans and research is a plus   * Experience with the Microsoft Office Suite (365 preferred)   * Strong interpersonal and communication skills  * Professionalism   * Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs  * Solid organizational and time management skills and impeccable attention to detail   * Excellent customer service skills and professionalism   * Willingness to enhance skills     Duration: 10 weeks during the summer – June 10, 2024, to August 16, 2024. This internship is 37.5 hours per week.    Compensation: This summer internship position is paid. Additionally, ASCO will provide parking or a metro subsidy to the successful candidate.    Location: This internship is based in Alexandria, VA and will require working onsite. Candidates should reside in the D.C. metro area or be able to relocate at their own expense. If you are not able to work at ASCO Headquarters, please do not apply.    ADA/Physical Requirements  Extended periods seated or standing at a desk  High use of computer and other office technology equipment    To apply for this internship, please submit your application online.     The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.    At the Association for Clinical Oncology, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organizations’ culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.